FAQs

Find quick answers to some of the most common questions about our watches, services, and process.

Are all the watches authentic?

Yes — every timepiece is carefully sourced and verified for authenticity. Each watch undergoes a thorough inspection to ensure originality and quality before it’s added to our catalog.

Are the watches serviced before sale?

Most pieces are sold in original, untouched condition to preserve their collectability. If a watch has been serviced or restored, it will be clearly stated in its description.

Can I reserve a watch?

Yes, reservations can be made with a deposit. Please contact us directly to arrange a hold on a specific timepiece.

Can you help me source a specific watch?

Yes. If you’re looking for a particular model or reference, we offer a sourcing service through our trusted network of collectors and dealers. Reach out with the details, and we’ll do our best to track it down.

Where are you based?

We’re based in New York City, with a strong focus on the culture and history of the Upper East Side.

Get in Touch

Interested in a piece or have a question? Get in touch to enquire about availability, details, to schedule a private viewing, or to have NYC Vintage Vault source a specific watch for you.